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	<title>Comments on: Harriet Klausner Loses No. 1 Reviewer Status at Amazon</title>
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	<description>Book reviews, industry news, and commentary from a reader's point of view</description>
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		<title>By: lAWRENCE ZEILINGER</title>
		<link>http://dearauthor.com/feeder/?FeederAction=clicked&amp;feed=Articles+%28RSS2%29&amp;seed=http%3A%2F%2Fdearauthor.com%2Fwordpress%2F2008%2F10%2F24%2Fharriet-klausner-loses-no-1-reviewer-status-at-amazon%2F&amp;seed_title=Harriet+Klausner+Loses+No.+1+Reviewer+Status+at+Amazon/comment-page-1/#comment-199753</link>
		<dc:creator>lAWRENCE ZEILINGER</dc:creator>
		<pubDate>Wed, 29 Apr 2009 06:07:40 +0000</pubDate>
		<guid isPermaLink="false">http://dearauthor.com/wordpress/?p=7144#comment-199753</guid>
		<description>COIN TOSS. I&#039;VE READ EVERYTHING ON THIS AND WONDER WHY THERE IS NO BOOK. I WAS SKEPTICAL BUT AFTER READING IT ALL I THINK HK IS REAL. THE OTHER CRITICISMS ARE VALID. FRANKLIN W. DIXON, ANYONE?</description>
		<content:encoded><![CDATA[<p>COIN TOSS. I&#8217;VE READ EVERYTHING ON THIS AND WONDER WHY THERE IS NO BOOK. I WAS SKEPTICAL BUT AFTER READING IT ALL I THINK HK IS REAL. THE OTHER CRITICISMS ARE VALID. FRANKLIN W. DIXON, ANYONE?</p>
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		<title>By: Maria Lang</title>
		<link>http://dearauthor.com/feeder/?FeederAction=clicked&amp;feed=Articles+%28RSS2%29&amp;seed=http%3A%2F%2Fdearauthor.com%2Fwordpress%2F2008%2F10%2F24%2Fharriet-klausner-loses-no-1-reviewer-status-at-amazon%2F&amp;seed_title=Harriet+Klausner+Loses+No.+1+Reviewer+Status+at+Amazon/comment-page-1/#comment-178756</link>
		<dc:creator>Maria Lang</dc:creator>
		<pubDate>Sat, 01 Nov 2008 14:00:37 +0000</pubDate>
		<guid isPermaLink="false">http://dearauthor.com/wordpress/?p=7144#comment-178756</guid>
		<description>Ilona, the core problem with Harriet is that she reviews many more books than anyone could read. So she reviews them without reading! Everything else follows from this, for example, not reading the books, she makes errors (she doesn&#039;t know what they&#039;re about! of course, you can quickly page through but that&#039;s not enough), or about spoilers, this is because it&#039;s easy to pick out a scene here and there and post its description so as to make it appear like you read the book, yet it doesn&#039;t take much time. All these flaws result from the main issue: she doesn&#039;t read them. Since she rates every single book positively, it&#039;s clear what her goal is - to persuade you to buy it. Does she work for a publisher? I wouldn&#039;t be surprised if she was.</description>
		<content:encoded><![CDATA[<p>Ilona, the core problem with Harriet is that she reviews many more books than anyone could read. So she reviews them without reading! Everything else follows from this, for example, not reading the books, she makes errors (she doesn&#8217;t know what they&#8217;re about! of course, you can quickly page through but that&#8217;s not enough), or about spoilers, this is because it&#8217;s easy to pick out a scene here and there and post its description so as to make it appear like you read the book, yet it doesn&#8217;t take much time. All these flaws result from the main issue: she doesn&#8217;t read them. Since she rates every single book positively, it&#8217;s clear what her goal is &#8211; to persuade you to buy it. Does she work for a publisher? I wouldn&#8217;t be surprised if she was.</p>
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		<title>By: EssieLou</title>
		<link>http://dearauthor.com/feeder/?FeederAction=clicked&amp;feed=Articles+%28RSS2%29&amp;seed=http%3A%2F%2Fdearauthor.com%2Fwordpress%2F2008%2F10%2F24%2Fharriet-klausner-loses-no-1-reviewer-status-at-amazon%2F&amp;seed_title=Harriet+Klausner+Loses+No.+1+Reviewer+Status+at+Amazon/comment-page-1/#comment-178424</link>
		<dc:creator>EssieLou</dc:creator>
		<pubDate>Wed, 29 Oct 2008 15:39:25 +0000</pubDate>
		<guid isPermaLink="false">http://dearauthor.com/wordpress/?p=7144#comment-178424</guid>
		<description>Well this is a nice bit of kharmic balance.  I&#039;ve read too many HK reviews that either sound exactly the same and have glaring errors (like one where she got the hero&#039;s name mixed up with the villians) to give her any respect.  I&#039;m with others who say she&#039;s a committee of 15 whose names spell Harriet Klausner (Henry, Abigail, Regina, Roya etc....) 

Besides, reviews are extremely subjective....some love books for the prose and the literary style, others hate first person, others want PC all the way, some want a good story and will excuse everything else if that&#039;s solid.  

In the end, it&#039;s good to know Amazon is at least trying to make things more fair.  For me, the best reviews are still those that I get from like minded friends and readers.   One woman&#039;s trash is often another&#039;s treasure.</description>
		<content:encoded><![CDATA[<p>Well this is a nice bit of kharmic balance.  I&#8217;ve read too many HK reviews that either sound exactly the same and have glaring errors (like one where she got the hero&#8217;s name mixed up with the villians) to give her any respect.  I&#8217;m with others who say she&#8217;s a committee of 15 whose names spell Harriet Klausner (Henry, Abigail, Regina, Roya etc&#8230;.) </p>
<p>Besides, reviews are extremely subjective&#8230;.some love books for the prose and the literary style, others hate first person, others want PC all the way, some want a good story and will excuse everything else if that&#8217;s solid.  </p>
<p>In the end, it&#8217;s good to know Amazon is at least trying to make things more fair.  For me, the best reviews are still those that I get from like minded friends and readers.   One woman&#8217;s trash is often another&#8217;s treasure.</p>
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		<title>By: Peter Durward Harris</title>
		<link>http://dearauthor.com/feeder/?FeederAction=clicked&amp;feed=Articles+%28RSS2%29&amp;seed=http%3A%2F%2Fdearauthor.com%2Fwordpress%2F2008%2F10%2F24%2Fharriet-klausner-loses-no-1-reviewer-status-at-amazon%2F&amp;seed_title=Harriet+Klausner+Loses+No.+1+Reviewer+Status+at+Amazon/comment-page-1/#comment-178393</link>
		<dc:creator>Peter Durward Harris</dc:creator>
		<pubDate>Wed, 29 Oct 2008 10:41:39 +0000</pubDate>
		<guid isPermaLink="false">http://dearauthor.com/wordpress/?p=7144#comment-178393</guid>
		<description>Harriet is now down to 445.

The big question is - will she continue? This may depend on whether publishers continue feeding her with books. Only time will tell. I guess that reviews will continue to appear for a while because of already agreed commitments, so it may be a while before we know the answer.</description>
		<content:encoded><![CDATA[<p>Harriet is now down to 445.</p>
<p>The big question is &#8211; will she continue? This may depend on whether publishers continue feeding her with books. Only time will tell. I guess that reviews will continue to appear for a while because of already agreed commitments, so it may be a while before we know the answer.</p>
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		<title>By: Peter Durward Harris</title>
		<link>http://dearauthor.com/feeder/?FeederAction=clicked&amp;feed=Articles+%28RSS2%29&amp;seed=http%3A%2F%2Fdearauthor.com%2Fwordpress%2F2008%2F10%2F24%2Fharriet-klausner-loses-no-1-reviewer-status-at-amazon%2F&amp;seed_title=Harriet+Klausner+Loses+No.+1+Reviewer+Status+at+Amazon/comment-page-1/#comment-178392</link>
		<dc:creator>Peter Durward Harris</dc:creator>
		<pubDate>Wed, 29 Oct 2008 10:35:38 +0000</pubDate>
		<guid isPermaLink="false">http://dearauthor.com/wordpress/?p=7144#comment-178392</guid>
		<description>Amazon were probably forced to act because of the increasingly blatant cheating by some reviewers. I don&#039;t think HK&#039;s so-called reviews were the decisive factor, but once Amazon decided to do something radical, they were going to deal with her too. As far as I can tell, they wanted to address these major problems

1) Voting circles. I know that somebody (not me) sent Amazon evidence (earlier this year) that one reviewer was circulating e-mails telling people about his reviews, asking for votes and offering votes in return. Given that it takes a few months for a change of this nature to be designed, coded, tested and installed, I think that evidence may have been the trigger for these changes, although the &quot;Dear Author&quot; thread debating possible changes to Amazon&#039;s software may also have played some part, along with any number of other complaints received from elsewhere. The new system makes it hard for voting circles to be effective, insofar as they have any effect at all.

2) Quantity for the sake of it. HK was the obvious example, but Amazon must have realized that quantity for its own sake wasn&#039;t good for business. Hopefully, the new system does more to encourage quality rather than quantity. That said, prolific reviewers appear to still be rewarded to some extent even in the new system.

3) Inactive reviewers. The old system accumulated ranking points in perpetuity, something I&#039;ve complained about for years. This means that people who quit or die at a high rank will retain a high rank for years afterwards, dropping only slowly down the rankings. This issue could have been addressed by tweaking the old algorithm to ignore very old votes, but that wouldn&#039;t have solved the other two problems.

----------------

In creating their new system, Amazon have taken steps to make it difficult for statisticians to work out how the new system works. You used to be able to click on your ranking (or anybody else&#039;s) and see that part of the ranking table. Statisticians used the bottom end of the table to work out the old system with a fair degree of accuracy. In the new system, only the top 10,000 ranks are clickable. It will therefore be difficult to reverse-engineer the new system, but maybe not impossible. We&#039;ll see.

It is worth noting that, for now, the old and new ranking systems co-exist. I think that, apart from anything else, it&#039;s a recipe for confusion. I expect that Amazon will eventually drop the old system but they haven&#039;t said they&#039;ll do that.

As for myself, I&#039;ve gone up a little under the new system, but when it gets rolled out to Amazon&#039;s other websites, I expect to be hit hard. In my own country, I expect (based on the general pattern of what&#039;s happened in America) to drop out of the top 100. Even if I don&#039;t go that low, it&#039;s a foregone conclusion that my ranking will drop. I don&#039;t mind because I always thought the old system was garbage.</description>
		<content:encoded><![CDATA[<p>Amazon were probably forced to act because of the increasingly blatant cheating by some reviewers. I don&#8217;t think HK&#8217;s so-called reviews were the decisive factor, but once Amazon decided to do something radical, they were going to deal with her too. As far as I can tell, they wanted to address these major problems</p>
<p>1) Voting circles. I know that somebody (not me) sent Amazon evidence (earlier this year) that one reviewer was circulating e-mails telling people about his reviews, asking for votes and offering votes in return. Given that it takes a few months for a change of this nature to be designed, coded, tested and installed, I think that evidence may have been the trigger for these changes, although the &#8220;Dear Author&#8221; thread debating possible changes to Amazon&#8217;s software may also have played some part, along with any number of other complaints received from elsewhere. The new system makes it hard for voting circles to be effective, insofar as they have any effect at all.</p>
<p>2) Quantity for the sake of it. HK was the obvious example, but Amazon must have realized that quantity for its own sake wasn&#8217;t good for business. Hopefully, the new system does more to encourage quality rather than quantity. That said, prolific reviewers appear to still be rewarded to some extent even in the new system.</p>
<p>3) Inactive reviewers. The old system accumulated ranking points in perpetuity, something I&#8217;ve complained about for years. This means that people who quit or die at a high rank will retain a high rank for years afterwards, dropping only slowly down the rankings. This issue could have been addressed by tweaking the old algorithm to ignore very old votes, but that wouldn&#8217;t have solved the other two problems.</p>
<p>&#8212;&#8212;&#8212;&#8212;&#8212;-</p>
<p>In creating their new system, Amazon have taken steps to make it difficult for statisticians to work out how the new system works. You used to be able to click on your ranking (or anybody else&#8217;s) and see that part of the ranking table. Statisticians used the bottom end of the table to work out the old system with a fair degree of accuracy. In the new system, only the top 10,000 ranks are clickable. It will therefore be difficult to reverse-engineer the new system, but maybe not impossible. We&#8217;ll see.</p>
<p>It is worth noting that, for now, the old and new ranking systems co-exist. I think that, apart from anything else, it&#8217;s a recipe for confusion. I expect that Amazon will eventually drop the old system but they haven&#8217;t said they&#8217;ll do that.</p>
<p>As for myself, I&#8217;ve gone up a little under the new system, but when it gets rolled out to Amazon&#8217;s other websites, I expect to be hit hard. In my own country, I expect (based on the general pattern of what&#8217;s happened in America) to drop out of the top 100. Even if I don&#8217;t go that low, it&#8217;s a foregone conclusion that my ranking will drop. I don&#8217;t mind because I always thought the old system was garbage.</p>
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		<title>By: Jenns</title>
		<link>http://dearauthor.com/feeder/?FeederAction=clicked&amp;feed=Articles+%28RSS2%29&amp;seed=http%3A%2F%2Fdearauthor.com%2Fwordpress%2F2008%2F10%2F24%2Fharriet-klausner-loses-no-1-reviewer-status-at-amazon%2F&amp;seed_title=Harriet+Klausner+Loses+No.+1+Reviewer+Status+at+Amazon/comment-page-1/#comment-178191</link>
		<dc:creator>Jenns</dc:creator>
		<pubDate>Mon, 27 Oct 2008 20:29:48 +0000</pubDate>
		<guid isPermaLink="false">http://dearauthor.com/wordpress/?p=7144#comment-178191</guid>
		<description>I&#039;m in the Hate the Spoilers camp - I go out of my way not to read any review she writes. I&#039;m so happy to see other reviewers are finally getting a shot and that maybe it won&#039;t be so easy to monopolize the rankings through sheer output.</description>
		<content:encoded><![CDATA[<p>I&#8217;m in the Hate the Spoilers camp &#8211; I go out of my way not to read any review she writes. I&#8217;m so happy to see other reviewers are finally getting a shot and that maybe it won&#8217;t be so easy to monopolize the rankings through sheer output.</p>
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		<title>By: karmelrio</title>
		<link>http://dearauthor.com/feeder/?FeederAction=clicked&amp;feed=Articles+%28RSS2%29&amp;seed=http%3A%2F%2Fdearauthor.com%2Fwordpress%2F2008%2F10%2F24%2Fharriet-klausner-loses-no-1-reviewer-status-at-amazon%2F&amp;seed_title=Harriet+Klausner+Loses+No.+1+Reviewer+Status+at+Amazon/comment-page-1/#comment-178187</link>
		<dc:creator>karmelrio</dc:creator>
		<pubDate>Mon, 27 Oct 2008 19:41:45 +0000</pubDate>
		<guid isPermaLink="false">http://dearauthor.com/wordpress/?p=7144#comment-178187</guid>
		<description>IMO, Harriet&#039;s reviews are pretty much a regurgitation of the plot - and not much more than one can already read on the back cover.  Less than worthless.</description>
		<content:encoded><![CDATA[<p>IMO, Harriet&#8217;s reviews are pretty much a regurgitation of the plot &#8211; and not much more than one can already read on the back cover.  Less than worthless.</p>
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		<title>By: Stephie Smith</title>
		<link>http://dearauthor.com/feeder/?FeederAction=clicked&amp;feed=Articles+%28RSS2%29&amp;seed=http%3A%2F%2Fdearauthor.com%2Fwordpress%2F2008%2F10%2F24%2Fharriet-klausner-loses-no-1-reviewer-status-at-amazon%2F&amp;seed_title=Harriet+Klausner+Loses+No.+1+Reviewer+Status+at+Amazon/comment-page-1/#comment-178140</link>
		<dc:creator>Stephie Smith</dc:creator>
		<pubDate>Mon, 27 Oct 2008 10:03:33 +0000</pubDate>
		<guid isPermaLink="false">http://dearauthor.com/wordpress/?p=7144#comment-178140</guid>
		<description>I&#039;ve always enjoyed Harriet&#039;s reviews, including the spoilers, since I almost always read the ending of a book first. Nothing infuriates me more than reading a book only to get to the end and find that the plot is tied up in a ridiculous way--especially if the big conflict is suddenly over for no good reason.</description>
		<content:encoded><![CDATA[<p>I&#8217;ve always enjoyed Harriet&#8217;s reviews, including the spoilers, since I almost always read the ending of a book first. Nothing infuriates me more than reading a book only to get to the end and find that the plot is tied up in a ridiculous way&#8211;especially if the big conflict is suddenly over for no good reason.</p>
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		<title>By: cecilia</title>
		<link>http://dearauthor.com/feeder/?FeederAction=clicked&amp;feed=Articles+%28RSS2%29&amp;seed=http%3A%2F%2Fdearauthor.com%2Fwordpress%2F2008%2F10%2F24%2Fharriet-klausner-loses-no-1-reviewer-status-at-amazon%2F&amp;seed_title=Harriet+Klausner+Loses+No.+1+Reviewer+Status+at+Amazon/comment-page-1/#comment-178112</link>
		<dc:creator>cecilia</dc:creator>
		<pubDate>Mon, 27 Oct 2008 01:46:34 +0000</pubDate>
		<guid isPermaLink="false">http://dearauthor.com/wordpress/?p=7144#comment-178112</guid>
		<description>So I had to check my ranking, of course, and I would like to say that Harriet Klausner&#039;s fall is nothing. I went from a rank in the 400 000s to lower than 4.5 millionth!!! Oh, the humanity!</description>
		<content:encoded><![CDATA[<p>So I had to check my ranking, of course, and I would like to say that Harriet Klausner&#8217;s fall is nothing. I went from a rank in the 400 000s to lower than 4.5 millionth!!! Oh, the humanity!</p>
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		<title>By: azteclady</title>
		<link>http://dearauthor.com/feeder/?FeederAction=clicked&amp;feed=Articles+%28RSS2%29&amp;seed=http%3A%2F%2Fdearauthor.com%2Fwordpress%2F2008%2F10%2F24%2Fharriet-klausner-loses-no-1-reviewer-status-at-amazon%2F&amp;seed_title=Harriet+Klausner+Loses+No.+1+Reviewer+Status+at+Amazon/comment-page-1/#comment-178078</link>
		<dc:creator>azteclady</dc:creator>
		<pubDate>Sun, 26 Oct 2008 14:32:42 +0000</pubDate>
		<guid isPermaLink="false">http://dearauthor.com/wordpress/?p=7144#comment-178078</guid>
		<description>Jan, I agree--if someone were manipulating the system with the goal of bringing HK down. My understanding is that it was amazon changing it&#039;s ranking system that did it, not a concerted effort by any one group or person.

On the positive reviews, I understand not finishing books you don&#039;t like, but how come all the books she does review get either 5 or 4 stars, no matter how wildly different the writing and execution? It would seem, then, that she either loves or loathes what she reads--and that is useless to other readers in and of itself.

Plus her reviews contain no substance. Most often it&#039;s the regrgitated blurb plus spoilers plus &quot;and it&#039;s great&quot; (or variation thereof)</description>
		<content:encoded><![CDATA[<p>Jan, I agree&#8211;if someone were manipulating the system with the goal of bringing HK down. My understanding is that it was amazon changing it&#8217;s ranking system that did it, not a concerted effort by any one group or person.</p>
<p>On the positive reviews, I understand not finishing books you don&#8217;t like, but how come all the books she does review get either 5 or 4 stars, no matter how wildly different the writing and execution? It would seem, then, that she either loves or loathes what she reads&#8211;and that is useless to other readers in and of itself.</p>
<p>Plus her reviews contain no substance. Most often it&#8217;s the regrgitated blurb plus spoilers plus &#8220;and it&#8217;s great&#8221; (or variation thereof)</p>
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