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	<title>Comments on: Borders Online Bookstore Launches Today</title>
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	<link>http://dearauthor.com/wordpress/2008/05/27/borders-online-bookstore-launches-today/</link>
	<description>Book reviews, industry news, and commentary from a reader&#039;s point of view</description>
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		<title>By: LSW</title>
		<link>http://dearauthor.com/wordpress/2008/05/27/borders-online-bookstore-launches-today/#comment-164573</link>
		<dc:creator>LSW</dc:creator>
		<pubDate>Wed, 11 Jun 2008 16:43:07 +0000</pubDate>
		<guid isPermaLink="false">http://dearauthor.com/wordpress/?p=4545#comment-164573</guid>
		<description>I still cannot order from borders.com. At the last page, when I press the submit order button. I get an error than says &quot;This service is not available right now. I&#039;ve tried three days in a row and it still doesn&#039;t work.

Their free shipping on $25 and up is deceptive. It only applies to orders sent to a store, not mailed directly to you. The only way to get the shipping charge to equal zero was to change to ship to store.</description>
		<content:encoded><![CDATA[<p>I still cannot order from borders.com. At the last page, when I press the submit order button. I get an error than says &#8220;This service is not available right now. I&#8217;ve tried three days in a row and it still doesn&#8217;t work.</p>
<p>Their free shipping on $25 and up is deceptive. It only applies to orders sent to a store, not mailed directly to you. The only way to get the shipping charge to equal zero was to change to ship to store.</p>
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		<title>By: Tina Burns</title>
		<link>http://dearauthor.com/wordpress/2008/05/27/borders-online-bookstore-launches-today/#comment-163415</link>
		<dc:creator>Tina Burns</dc:creator>
		<pubDate>Tue, 27 May 2008 23:50:25 +0000</pubDate>
		<guid isPermaLink="false">http://dearauthor.com/wordpress/?p=4545#comment-163415</guid>
		<description>I prefer Borders over any bookseller I&#039;ve been to, so I hope things work out for them. I just went to B&amp;N the other day and left so frustrated with the lack of service and layout. Ugh. Ticks me off every time.

I like the virtual shelf I can set up on Borders.com.

Did you notice the Personal Publishing link? Looks like they&#039;re partnering with Lulu.

addendum: Crap, I&#039;m so going to be spending so much more money now! Pre-Order heaven.</description>
		<content:encoded><![CDATA[<p>I prefer Borders over any bookseller I&#8217;ve been to, so I hope things work out for them. I just went to B&amp;N the other day and left so frustrated with the lack of service and layout. Ugh. Ticks me off every time.</p>
<p>I like the virtual shelf I can set up on Borders.com.</p>
<p>Did you notice the Personal Publishing link? Looks like they&#8217;re partnering with Lulu.</p>
<p>addendum: Crap, I&#8217;m so going to be spending so much more money now! Pre-Order heaven.</p>
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		<title>By: jmc</title>
		<link>http://dearauthor.com/wordpress/2008/05/27/borders-online-bookstore-launches-today/#comment-163391</link>
		<dc:creator>jmc</dc:creator>
		<pubDate>Tue, 27 May 2008 20:06:50 +0000</pubDate>
		<guid isPermaLink="false">http://dearauthor.com/wordpress/?p=4545#comment-163391</guid>
		<description>I skipped around the site for a while this morning.  It was pretty, but the lack of &quot;sale&quot; prices makes me less likely to buy there than at Amazon or in a bricks and mortar store.  Also, the coming soon section was not at all helpful -- I was looking for books coming in the next month or so, but it gave me books that will be out in February 2009.  Nice to know, but not helpful when planning my June reading/buying.

The &lt;a href=&quot;http://finance.yahoo.com/tech-ticker/article/20662/Desperate-Borders-Severs-Amazon-Deal-in-Futile-Attempt-to-Go-It-Alone?tickers=bgp,amzn&quot; rel=&quot;nofollow&quot;&gt;article&lt;/a&gt; over on Yahoo&#039;s business page characterizes this shift as desperate and futile, and seems to imply that this is a sudden decision.  I haven&#039;t looked into Borders&#039; historical performance, but I know that this division is at least a year in the making.  Sudden?  Not so much.  Futile?  That remains to be seen.</description>
		<content:encoded><![CDATA[<p>I skipped around the site for a while this morning.  It was pretty, but the lack of &#8220;sale&#8221; prices makes me less likely to buy there than at Amazon or in a bricks and mortar store.  Also, the coming soon section was not at all helpful &#8212; I was looking for books coming in the next month or so, but it gave me books that will be out in February 2009.  Nice to know, but not helpful when planning my June reading/buying.</p>
<p>The <a href="http://finance.yahoo.com/tech-ticker/article/20662/Desperate-Borders-Severs-Amazon-Deal-in-Futile-Attempt-to-Go-It-Alone?tickers=bgp,amzn" rel="nofollow">article</a> over on Yahoo&#8217;s business page characterizes this shift as desperate and futile, and seems to imply that this is a sudden decision.  I haven&#8217;t looked into Borders&#8217; historical performance, but I know that this division is at least a year in the making.  Sudden?  Not so much.  Futile?  That remains to be seen.</p>
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		<title>By: BevQB</title>
		<link>http://dearauthor.com/wordpress/2008/05/27/borders-online-bookstore-launches-today/#comment-163390</link>
		<dc:creator>BevQB</dc:creator>
		<pubDate>Tue, 27 May 2008 19:53:44 +0000</pubDate>
		<guid isPermaLink="false">http://dearauthor.com/wordpress/?p=4545#comment-163390</guid>
		<description>I&#039;m surprised at how many glitches are on the site. A few would be understandable, but for a site to be virtually useless on launch day? Not good. But looking past the glitches, the site does have potential. Of course, I looked at it first thing this morning, so maybe a few things have been tweaked since then.

I&#039;m also surprised that previous Borders Rewards data isn&#039;t being used for recommendations. I would have thought they&#039;d use our Rewards numbers to keep track of our purchases, but based on today&#039;s recommendations, they aren&#039;t using that customer specific information and are basing recommendations on generic genre only.

Also, if you notice, they are showing list price only, not in-store price. For example, LKH&#039;s &lt;em&gt;Blood Noir &lt;/em&gt;released today and, as a new release, it will be discounted either 30 or 40% in-store yet the site only shows list price. 

Which brings up the question of Amazon prices-- unless Borders increases the member rewards AND increases the amount of coupons available, I don&#039;t see any advantage for a customer to order (for shipping) from Borders instead of Amazon. In fact, when you add in sales tax, shipping from Borders is a definite DISADVANTAGE. 

But in any case, I admit that I&#039;m glad that the site is out of beta now. The preorder and pick-up feature is the most attractive to me. I have never, ever received a new release preordered from Amazon. Why? Because when they don&#039;t ship the object of my booklust by the day AFTER release, I end up cancelling and heading to Borders/Waldens to buy it. Every single time.

Conversely, my Borders/Waldens doesn&#039;t always shelve or even RECEIVE all the new releases in a timely manner. So I may get SOME of the books I set out to buy, but then I&#039;m heading to the Help Desk to send them searching for the rest.

But now, with Borders on-line, I can pre-order ALL the upcoming releases a week or so ahead of time and, theoretically at least, I should be able to zip down the road to get them in a timely manner, but without all the the frustrations. Let me repeat... theoretically.

Hey... wait a minute! If I&#039;m not spending time trying to hunt down the books on my list, I might use the extra time to browse and buy even MORE books. I&#039;m conflicted whether that&#039;s a good thing or not. ;-p</description>
		<content:encoded><![CDATA[<p>I&#8217;m surprised at how many glitches are on the site. A few would be understandable, but for a site to be virtually useless on launch day? Not good. But looking past the glitches, the site does have potential. Of course, I looked at it first thing this morning, so maybe a few things have been tweaked since then.</p>
<p>I&#8217;m also surprised that previous Borders Rewards data isn&#8217;t being used for recommendations. I would have thought they&#8217;d use our Rewards numbers to keep track of our purchases, but based on today&#8217;s recommendations, they aren&#8217;t using that customer specific information and are basing recommendations on generic genre only.</p>
<p>Also, if you notice, they are showing list price only, not in-store price. For example, LKH&#8217;s <em>Blood Noir </em>released today and, as a new release, it will be discounted either 30 or 40% in-store yet the site only shows list price. </p>
<p>Which brings up the question of Amazon prices&#8211; unless Borders increases the member rewards AND increases the amount of coupons available, I don&#8217;t see any advantage for a customer to order (for shipping) from Borders instead of Amazon. In fact, when you add in sales tax, shipping from Borders is a definite DISADVANTAGE. </p>
<p>But in any case, I admit that I&#8217;m glad that the site is out of beta now. The preorder and pick-up feature is the most attractive to me. I have never, ever received a new release preordered from Amazon. Why? Because when they don&#8217;t ship the object of my booklust by the day AFTER release, I end up cancelling and heading to Borders/Waldens to buy it. Every single time.</p>
<p>Conversely, my Borders/Waldens doesn&#8217;t always shelve or even RECEIVE all the new releases in a timely manner. So I may get SOME of the books I set out to buy, but then I&#8217;m heading to the Help Desk to send them searching for the rest.</p>
<p>But now, with Borders on-line, I can pre-order ALL the upcoming releases a week or so ahead of time and, theoretically at least, I should be able to zip down the road to get them in a timely manner, but without all the the frustrations. Let me repeat&#8230; theoretically.</p>
<p>Hey&#8230; wait a minute! If I&#8217;m not spending time trying to hunt down the books on my list, I might use the extra time to browse and buy even MORE books. I&#8217;m conflicted whether that&#8217;s a good thing or not. ;-p</p>
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		<title>By: Shiloh Walker</title>
		<link>http://dearauthor.com/wordpress/2008/05/27/borders-online-bookstore-launches-today/#comment-163366</link>
		<dc:creator>Shiloh Walker</dc:creator>
		<pubDate>Tue, 27 May 2008 15:59:21 +0000</pubDate>
		<guid isPermaLink="false">http://dearauthor.com/wordpress/?p=4545#comment-163366</guid>
		<description>Oh, wonderful.  I&#039;ve been dying for the new site to go live.

And I must indulge in a giddy squeal... one of the books listed on the main page for &lt;a href=&quot;http://www.borders.com/online/store/Landing?view=1&amp;rpp=25&amp;type=1&amp;kids=false&amp;nav=5185+10765+5216&amp;simple=false&quot; rel=&quot;nofollow&quot;&gt;UPCOMING ROMANCE RELEASES&lt;/a&gt; is &lt;em&gt;Through the Veil&lt;/em&gt;

Okay.  I&#039;m easy.  Seeing my book there on the first page for upcoming definitely won my vote. Yes, it&#039;s probably because it&#039;s just releasing sooner than some of the others.  Still, like I said, I&#039;m easy.  ;)</description>
		<content:encoded><![CDATA[<p>Oh, wonderful.  I&#8217;ve been dying for the new site to go live.</p>
<p>And I must indulge in a giddy squeal&#8230; one of the books listed on the main page for <a href="http://www.borders.com/online/store/Landing?view=1&amp;rpp=25&amp;type=1&amp;kids=false&amp;nav=5185+10765+5216&amp;simple=false" rel="nofollow">UPCOMING ROMANCE RELEASES</a> is <em>Through the Veil</em></p>
<p>Okay.  I&#8217;m easy.  Seeing my book there on the first page for upcoming definitely won my vote. Yes, it&#8217;s probably because it&#8217;s just releasing sooner than some of the others.  Still, like I said, I&#8217;m easy.  ;)</p>
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		<title>By: Anion</title>
		<link>http://dearauthor.com/wordpress/2008/05/27/borders-online-bookstore-launches-today/#comment-163358</link>
		<dc:creator>Anion</dc:creator>
		<pubDate>Tue, 27 May 2008 15:15:01 +0000</pubDate>
		<guid isPermaLink="false">http://dearauthor.com/wordpress/?p=4545#comment-163358</guid>
		<description>The search function also appears to be not working. I&#039;ve tried several author searches and...um, it doesn&#039;t find them. It just loads the same page over and over again.</description>
		<content:encoded><![CDATA[<p>The search function also appears to be not working. I&#8217;ve tried several author searches and&#8230;um, it doesn&#8217;t find them. It just loads the same page over and over again.</p>
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