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	<title>Comments on: Eliminating Returns May Reduce Waste but Might Also Reduce Sales</title>
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		<title>By: Buddha8888</title>
		<link>http://dearauthor.com/feeder/?FeederAction=clicked&amp;feed=Articles+%28RSS2%29&amp;seed=http%3A%2F%2Fdearauthor.com%2Fwordpress%2F2008%2F05%2F08%2Feliminating-returns-may-reduce-waste-but-might-also-reduce-sales%2F&amp;seed_title=Eliminating+Returns+May+Reduce+Waste+but+Might+Also+Reduce+Sales/comment-page-1/#comment-165738</link>
		<dc:creator>Buddha8888</dc:creator>
		<pubDate>Thu, 26 Jun 2008 15:18:52 +0000</pubDate>
		<guid isPermaLink="false">http://dearauthor.com/wordpress/?p=4423#comment-165738</guid>
		<description>I came to this thread in hopes of finding an answer to my question about stripped books, and im not sure if it was answered or not. I would like to know if instead of selling a stripped book is giving it away for free still legal? I went to an Ed McKay&#039;s in my town and they had a shelf of Free books, I found this unusual honestly, but some of the books were stripped of their front cover, some perfectly fine, although all of them had this black 0 mark drawn on the cover to show that they were free. What I want to know is, is what they are doing is illegal? Because if so I would have let them know so they could avoid potential allegations, but if they are free does that drop all the wierdness and laws surrounding the whole stripped book thing?</description>
		<content:encoded><![CDATA[<p>I came to this thread in hopes of finding an answer to my question about stripped books, and im not sure if it was answered or not. I would like to know if instead of selling a stripped book is giving it away for free still legal? I went to an Ed McKay&#8217;s in my town and they had a shelf of Free books, I found this unusual honestly, but some of the books were stripped of their front cover, some perfectly fine, although all of them had this black 0 mark drawn on the cover to show that they were free. What I want to know is, is what they are doing is illegal? Because if so I would have let them know so they could avoid potential allegations, but if they are free does that drop all the wierdness and laws surrounding the whole stripped book thing?</p>
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		<title>By: Lynne</title>
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		<dc:creator>Lynne</dc:creator>
		<pubDate>Fri, 23 May 2008 11:44:19 +0000</pubDate>
		<guid isPermaLink="false">http://dearauthor.com/wordpress/?p=4423#comment-163125</guid>
		<description>Eliminating all returns would be retailer suicide, IMO, but there&#039;s definitely room for tightening policies. The large retailer I used to work for had a very liberal returns policy once upon a time, but the abuses were so extreme that they had to start requiring receipts, set time limits, and stop accepting returns from people who had obviously used the merchandise and/or whose return patterns clearly showed a habit of abusing the policy. There were people who would buy expensive equipment on a Friday, use the living hell out of it all weekend long, and then return it on Monday for a full refund.

If I don&#039;t like a book, returning it isn&#039;t an option. I &quot;used&quot; the merchandise, even though I didn&#039;t enjoy it. But if the book is missing pages, I would definitely return it. 

I like your POD idea, Christine!</description>
		<content:encoded><![CDATA[<p>Eliminating all returns would be retailer suicide, IMO, but there&#8217;s definitely room for tightening policies. The large retailer I used to work for had a very liberal returns policy once upon a time, but the abuses were so extreme that they had to start requiring receipts, set time limits, and stop accepting returns from people who had obviously used the merchandise and/or whose return patterns clearly showed a habit of abusing the policy. There were people who would buy expensive equipment on a Friday, use the living hell out of it all weekend long, and then return it on Monday for a full refund.</p>
<p>If I don&#8217;t like a book, returning it isn&#8217;t an option. I &#8220;used&#8221; the merchandise, even though I didn&#8217;t enjoy it. But if the book is missing pages, I would definitely return it. </p>
<p>I like your POD idea, Christine!</p>
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		<title>By: Bonnie L.</title>
		<link>http://dearauthor.com/feeder/?FeederAction=clicked&amp;feed=Articles+%28RSS2%29&amp;seed=http%3A%2F%2Fdearauthor.com%2Fwordpress%2F2008%2F05%2F08%2Feliminating-returns-may-reduce-waste-but-might-also-reduce-sales%2F&amp;seed_title=Eliminating+Returns+May+Reduce+Waste+but+Might+Also+Reduce+Sales/comment-page-1/#comment-162295</link>
		<dc:creator>Bonnie L.</dc:creator>
		<pubDate>Tue, 13 May 2008 20:26:52 +0000</pubDate>
		<guid isPermaLink="false">http://dearauthor.com/wordpress/?p=4423#comment-162295</guid>
		<description>When I worked for an entertainment store, one of the employee perks was being able to strip one book a month so that you&#039;d be familiar with the merchandise and be able to direct customers better that way.  The stocking room manager knew I was a bibliophile so he&#039;d always let me take my pick of the stripped books before he threw them away.

It really broke my heart to deface books that way, but I was newly married and living in a town with a small library so I wasn&#039;t about to turn down free books.  Now that I know more about the industry, I really wouldn&#039;t do that to all those authors, but I didn&#039;t know better.  Sorry.</description>
		<content:encoded><![CDATA[<p>When I worked for an entertainment store, one of the employee perks was being able to strip one book a month so that you&#8217;d be familiar with the merchandise and be able to direct customers better that way.  The stocking room manager knew I was a bibliophile so he&#8217;d always let me take my pick of the stripped books before he threw them away.</p>
<p>It really broke my heart to deface books that way, but I was newly married and living in a town with a small library so I wasn&#8217;t about to turn down free books.  Now that I know more about the industry, I really wouldn&#8217;t do that to all those authors, but I didn&#8217;t know better.  Sorry.</p>
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		<title>By: Emmy</title>
		<link>http://dearauthor.com/feeder/?FeederAction=clicked&amp;feed=Articles+%28RSS2%29&amp;seed=http%3A%2F%2Fdearauthor.com%2Fwordpress%2F2008%2F05%2F08%2Feliminating-returns-may-reduce-waste-but-might-also-reduce-sales%2F&amp;seed_title=Eliminating+Returns+May+Reduce+Waste+but+Might+Also+Reduce+Sales/comment-page-1/#comment-162291</link>
		<dc:creator>Emmy</dc:creator>
		<pubDate>Tue, 13 May 2008 19:44:57 +0000</pubDate>
		<guid isPermaLink="false">http://dearauthor.com/wordpress/?p=4423#comment-162291</guid>
		<description>So all this time, I could have been getting free books by walking behind Borders and dumpster diving? Well dang, &lt;strong&gt;now&lt;/strong&gt; ya tell me.</description>
		<content:encoded><![CDATA[<p>So all this time, I could have been getting free books by walking behind Borders and dumpster diving? Well dang, <strong>now</strong> ya tell me.</p>
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		<title>By: Ann Bruce</title>
		<link>http://dearauthor.com/feeder/?FeederAction=clicked&amp;feed=Articles+%28RSS2%29&amp;seed=http%3A%2F%2Fdearauthor.com%2Fwordpress%2F2008%2F05%2F08%2Feliminating-returns-may-reduce-waste-but-might-also-reduce-sales%2F&amp;seed_title=Eliminating+Returns+May+Reduce+Waste+but+Might+Also+Reduce+Sales/comment-page-1/#comment-162092</link>
		<dc:creator>Ann Bruce</dc:creator>
		<pubDate>Sun, 11 May 2008 21:02:41 +0000</pubDate>
		<guid isPermaLink="false">http://dearauthor.com/wordpress/?p=4423#comment-162092</guid>
		<description>&lt;blockquote&gt;What I think they did was read the books without breaking the spines then return them for new ones without paying any additional cash.&lt;/blockquote&gt;

You should hand out library card applications to these people.</description>
		<content:encoded><![CDATA[<blockquote><p>What I think they did was read the books without breaking the spines then return them for new ones without paying any additional cash.</p></blockquote>
<p>You should hand out library card applications to these people.</p>
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		<title>By: Susan</title>
		<link>http://dearauthor.com/feeder/?FeederAction=clicked&amp;feed=Articles+%28RSS2%29&amp;seed=http%3A%2F%2Fdearauthor.com%2Fwordpress%2F2008%2F05%2F08%2Feliminating-returns-may-reduce-waste-but-might-also-reduce-sales%2F&amp;seed_title=Eliminating+Returns+May+Reduce+Waste+but+Might+Also+Reduce+Sales/comment-page-1/#comment-161986</link>
		<dc:creator>Susan</dc:creator>
		<pubDate>Fri, 09 May 2008 22:21:04 +0000</pubDate>
		<guid isPermaLink="false">http://dearauthor.com/wordpress/?p=4423#comment-161986</guid>
		<description>I tend to avoid stores that have a no return policy. I would be less likely to try a new author or when an author changes their style of writing.

When I worked at one of the major bookstores, we had people who would come in and return books because they said they didn&#039;t like them. They would have their receipts  but there was a trail saying they did this all the time. What I think they did was read the books without breaking the spines then return them for new ones without paying any additional cash. Those kinds of returns have to stop.

Sue</description>
		<content:encoded><![CDATA[<p>I tend to avoid stores that have a no return policy. I would be less likely to try a new author or when an author changes their style of writing.</p>
<p>When I worked at one of the major bookstores, we had people who would come in and return books because they said they didn&#8217;t like them. They would have their receipts  but there was a trail saying they did this all the time. What I think they did was read the books without breaking the spines then return them for new ones without paying any additional cash. Those kinds of returns have to stop.</p>
<p>Sue</p>
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		<title>By: lisa</title>
		<link>http://dearauthor.com/feeder/?FeederAction=clicked&amp;feed=Articles+%28RSS2%29&amp;seed=http%3A%2F%2Fdearauthor.com%2Fwordpress%2F2008%2F05%2F08%2Feliminating-returns-may-reduce-waste-but-might-also-reduce-sales%2F&amp;seed_title=Eliminating+Returns+May+Reduce+Waste+but+Might+Also+Reduce+Sales/comment-page-1/#comment-161953</link>
		<dc:creator>lisa</dc:creator>
		<pubDate>Fri, 09 May 2008 15:34:50 +0000</pubDate>
		<guid isPermaLink="false">http://dearauthor.com/wordpress/?p=4423#comment-161953</guid>
		<description>Years ago I worked for a company that printed and packaged paperbacks. The amount of books that were discarded before and after they were in a bookstore was shocking to the book lover in me.  I once had to strip (remove the cover) autographed copies, I filled a dumpster.  What I&#039;m trying to say is that, returning books is a just part of the industry and I don&#039;t see how it will work, other than reducing the amount of books ordered by the stores.</description>
		<content:encoded><![CDATA[<p>Years ago I worked for a company that printed and packaged paperbacks. The amount of books that were discarded before and after they were in a bookstore was shocking to the book lover in me.  I once had to strip (remove the cover) autographed copies, I filled a dumpster.  What I&#8217;m trying to say is that, returning books is a just part of the industry and I don&#8217;t see how it will work, other than reducing the amount of books ordered by the stores.</p>
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		<title>By: Shiloh Walker</title>
		<link>http://dearauthor.com/feeder/?FeederAction=clicked&amp;feed=Articles+%28RSS2%29&amp;seed=http%3A%2F%2Fdearauthor.com%2Fwordpress%2F2008%2F05%2F08%2Feliminating-returns-may-reduce-waste-but-might-also-reduce-sales%2F&amp;seed_title=Eliminating+Returns+May+Reduce+Waste+but+Might+Also+Reduce+Sales/comment-page-1/#comment-161949</link>
		<dc:creator>Shiloh Walker</dc:creator>
		<pubDate>Fri, 09 May 2008 13:46:25 +0000</pubDate>
		<guid isPermaLink="false">http://dearauthor.com/wordpress/?p=4423#comment-161949</guid>
		<description>Seems self-defeating.  Most bookstores, even the major chains, don&#039;t order a whole lot of books that aren&#039;t returnable.  A major name that they know will sell, yes.

Midlist, unknowns, newbies?  Nope.  Not even for signings.</description>
		<content:encoded><![CDATA[<p>Seems self-defeating.  Most bookstores, even the major chains, don&#8217;t order a whole lot of books that aren&#8217;t returnable.  A major name that they know will sell, yes.</p>
<p>Midlist, unknowns, newbies?  Nope.  Not even for signings.</p>
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		<title>By: Corrine</title>
		<link>http://dearauthor.com/feeder/?FeederAction=clicked&amp;feed=Articles+%28RSS2%29&amp;seed=http%3A%2F%2Fdearauthor.com%2Fwordpress%2F2008%2F05%2F08%2Feliminating-returns-may-reduce-waste-but-might-also-reduce-sales%2F&amp;seed_title=Eliminating+Returns+May+Reduce+Waste+but+Might+Also+Reduce+Sales/comment-page-1/#comment-161944</link>
		<dc:creator>Corrine</dc:creator>
		<pubDate>Fri, 09 May 2008 13:08:02 +0000</pubDate>
		<guid isPermaLink="false">http://dearauthor.com/wordpress/?p=4423#comment-161944</guid>
		<description>&lt;blockquote&gt;I would assume (and you know what they say about assume) the bookstores recycle the coverless books, but I’ve never worked in a bookstore so I don’t know.&lt;/blockquote&gt;

My employer is an international book wholesaler and when we have damaged paperbacks, they are then put into an employee booksale. In the instance of mass-markets that have the cover removed, they are given away to employees on the understanding that they not be resold (as it is illegal).</description>
		<content:encoded><![CDATA[<blockquote><p>I would assume (and you know what they say about assume) the bookstores recycle the coverless books, but I’ve never worked in a bookstore so I don’t know.</p></blockquote>
<p>My employer is an international book wholesaler and when we have damaged paperbacks, they are then put into an employee booksale. In the instance of mass-markets that have the cover removed, they are given away to employees on the understanding that they not be resold (as it is illegal).</p>
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		<title>By: Christine Merrill</title>
		<link>http://dearauthor.com/feeder/?FeederAction=clicked&amp;feed=Articles+%28RSS2%29&amp;seed=http%3A%2F%2Fdearauthor.com%2Fwordpress%2F2008%2F05%2F08%2Feliminating-returns-may-reduce-waste-but-might-also-reduce-sales%2F&amp;seed_title=Eliminating+Returns+May+Reduce+Waste+but+Might+Also+Reduce+Sales/comment-page-1/#comment-161942</link>
		<dc:creator>Christine Merrill</dc:creator>
		<pubDate>Fri, 09 May 2008 12:54:59 +0000</pubDate>
		<guid isPermaLink="false">http://dearauthor.com/wordpress/?p=4423#comment-161942</guid>
		<description>One of my many crap jobs, before writing full time, was as a paperback merchandiser.  I was one of those people who threw away books for a living.  

You take as much as you can hold in your left hand, grab the top right corner of the cover and rip straight down.  Then you flip the rest of the book straight into the dumpster.  And you do it quick, because you are paid by the hour but they don&#039;t want you to spend much more than a specific amount of time per store.

So:

No recycling.  Maybe, if the big stores have a system in place for it.  But generally not.

No giving of donations, or taking copies of stripped books.  That is shoplifting from the store.  And stealing straight from the author as well, since they are not getting a royalty on the stripped book.  Also, no one needs as many donations as you would have.  Returns are 50%, plus or minus.

Please don&#039;t suggest a lower advance to save money for the publisher.  For most of us, the advance numbers aren&#039;t that great.  The good news is: I will always earn back my advance, even when they throw half my books in the store dumpster.  But it&#039;s kind of hard to live on a couple grand, while waiting the year and a half it takes to see royalties.  The publishers may complain about not making a profit, but trust me, they are getting more money than the authors, and I will not weep for them.

And a no-return policy is suicidal.  Independents won&#039;t support new authors, and department stores would probably drop their book departments, all together.  And small town readers would have to get used to ordering everything on-line, since there would be no guarantee of ever seeing the books they liked, outside of big cities where the stores get enough foot traffic to justify keeping a variety of stock.

My recommendation would be developing a reliable POD kiosk system, small and cheap enough to be purchased by independants and department stores (or provided by publishers) but with high quality printing and good binding.  You want a book?  Maybe they keep one on the shelf for browsing.  If you like it, you place an order and pick up the finished book at checkout.  I think we are inching closer to the technology.  The initial expense would be high, but if it worked, it could pay for itself by reducing waste.</description>
		<content:encoded><![CDATA[<p>One of my many crap jobs, before writing full time, was as a paperback merchandiser.  I was one of those people who threw away books for a living.  </p>
<p>You take as much as you can hold in your left hand, grab the top right corner of the cover and rip straight down.  Then you flip the rest of the book straight into the dumpster.  And you do it quick, because you are paid by the hour but they don&#8217;t want you to spend much more than a specific amount of time per store.</p>
<p>So:</p>
<p>No recycling.  Maybe, if the big stores have a system in place for it.  But generally not.</p>
<p>No giving of donations, or taking copies of stripped books.  That is shoplifting from the store.  And stealing straight from the author as well, since they are not getting a royalty on the stripped book.  Also, no one needs as many donations as you would have.  Returns are 50%, plus or minus.</p>
<p>Please don&#8217;t suggest a lower advance to save money for the publisher.  For most of us, the advance numbers aren&#8217;t that great.  The good news is: I will always earn back my advance, even when they throw half my books in the store dumpster.  But it&#8217;s kind of hard to live on a couple grand, while waiting the year and a half it takes to see royalties.  The publishers may complain about not making a profit, but trust me, they are getting more money than the authors, and I will not weep for them.</p>
<p>And a no-return policy is suicidal.  Independents won&#8217;t support new authors, and department stores would probably drop their book departments, all together.  And small town readers would have to get used to ordering everything on-line, since there would be no guarantee of ever seeing the books they liked, outside of big cities where the stores get enough foot traffic to justify keeping a variety of stock.</p>
<p>My recommendation would be developing a reliable POD kiosk system, small and cheap enough to be purchased by independants and department stores (or provided by publishers) but with high quality printing and good binding.  You want a book?  Maybe they keep one on the shelf for browsing.  If you like it, you place an order and pick up the finished book at checkout.  I think we are inching closer to the technology.  The initial expense would be high, but if it worked, it could pay for itself by reducing waste.</p>
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