Echoing Michael’s video message the panel also urged more industry collaboration. Indeed the growing emphasis on collaboration between separate players in the supply chain and the emphasis on publisher/customer outreach can produce friction in an industry used to clear demarcations between manufacturer, retailer and consumer. But Catogge said publishers and retailers have to reassess the notion of “owning the customer,” and Toolian called earlier models of channel ownership, “outdated notions of customer relations. We need to share our understanding of customers though not necessarily their email addresses.” –Publishers Weekly
Alibaba is a holding company. It owns Taobao.com, China’s version of eBay, and Tmall.com, another popular shopping destination where major international brands like Nike and Samsung have online stores. It also owns a business-to-business commerce site, and it developed a fast-growing cashless-payments system, Alipay, which is a Chinese version of Pay-pal. (As Vauhini Vara notes, the company has also been compared to Walmart.) In short, Alibaba has done a better job than its Chinese competitors in mimicking the American pacesetters that first demonstrated the power of these network effects. –New Yorker
There are some big questions here – about diversity, about editing procedures and about how The Times deals with stories about women and race. They are worth exploring in depth. . . .
“This is a signal to me that we have to constantly remind ourselves as editors of our blind spots, what we don’t know, and of how readers may react.” –New York Times