Romance, Historical, Contemporary, Paranormal, Young Adult, Book reviews, industry news, and commentary from a reader's point of view

Jane Litte is the founder of Dear Author, a lawyer, and a lover of pencil skirts. She spends her downtime reading romances and writing about them. Her TBR pile is much larger than the one shown in the picture and not as pretty. You can reach Jane by email at jane @ dearauthor dot com

7 Comments

  1. jmc
    Mar 16, 2009 @ 07:50:30

    Getting delisted would be a blow to Borders, but other than avoiding that, I’m not seeing how the reverse stock split will help with the company’s other problems.

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  2. Bookwormom
    Mar 16, 2009 @ 13:11:24

    Borders’ selection has gotten so bad that I’ve stopped shopping there & drive an extra 15 miles up the highway to my nearest B&N. A week or so ago I went looking for Nalini Siingh’s new book & I went to two local Borders, where the clerk told me they were “in boxes” and she was too busy to go find them. >:0 No this was not the day they were supposed to be on the shelf. It was the next week. If this is the way they’re allowing salesclerks to “help” customers, then no wonder they’re failing. I could list several other examples, but I’m sure you see the point I’m trying to make. I’m very sad to see Borders struggle so much, but the quality simply isn’t there anymore.

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  3. Dance Chica
    Mar 16, 2009 @ 14:07:35

    Same here, Bookwormom. I went looking for Singh’s new book at three Borders the day it came out and none had them. The first one I tried said they had it when I called them but when I got there they didn’t have it. Another said they ordered three copies and were sold out, the other didn’t have it in stock at all. I’ve noticed not having items in stock is becoming the norm with them. So now I go to B&N, even though Borders is closer to me.

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  4. Bookwormom
    Mar 16, 2009 @ 17:03:15

    Dance Chica~ You’re right about the “not in stock” becoming the norm. I’m sure it’s probably an attempt to lower overhead by decreasing stock that has to be returned or some such related reason. It’s chasing away previously loyal customers though.

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  5. Mary Winter
    Mar 16, 2009 @ 23:16:10

    I forward the Borders coupons I get to my sweetie. It is very telling that when I forwarded a 40% off DVD box sets coupon to him this past weekend, he said he wasn’t going to worry about it, because he could get probably just as good prices on Amazon.com and not worry about not finding what he wants. I fell off the Borders wagon a long time ago, so to hear him say this was quite shocking and telling indeed.

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  6. Azure
    Mar 17, 2009 @ 06:50:39

    I was in a Borders yesterday, and I was just stunned at how…bare it seemed to look. There were a couple of shelves completely empty and the “featured title” tables didn’t have as many books as they once did. Not only that, but it seems to me like they’ve downsized the romance section! My mother was looking for the newest Nalini Singh (and remember, this is now three weeks after its’ release) and couldn’t find it!

    It’s sad, because given the choice between going to Borders or going to a Barnes & Noble (which I also did yesterday), I’d much rather go to Borders.

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  7. Cindy
    Mar 17, 2009 @ 15:21:06

    They indeed need to better their stock and their customer service. I placed a reserve on a new release that the site “might be in stock”. I received the email back that indeed they had it and t was being held for me.

    The cashier couldn’t find the book however because they filed it under the author’s name. If the name’s had been close, I’d have chalked it up to a mistake but that was just….bad….if I hadn’t spotted the book it would have been up to me to traipse back through the store to find another copy…which they had plenty of as it turned out.

    My father always has a fit when I come out with no bag either, but I’ve gotten to the point that if I only have one or two items, I’ll say no to a bag if they ask…simply because I don’t want to put them out. It was a ridiculous question the other day when I had six or seven items.

    Why don’t they just get the cloth bags to sell? I’d snag one in a minute and good heavens, even the Dollar Tree offers them.

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