Jun 24 2009
The Book Depository, a company that ships anywhere for no cost (I have no idea how they do this) is coming to the US. Next month, the North America specific site will launch. They plan to be competitive against US booksellers. I love the Book Depository for sending international prizes. It’s a very easy to navigate shopping site.
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Jun 24, 2009 @ 15:12:12
I’ve used the Book Depository twice for gifts and found it brilliant. As you say, it’s easy to navigate and the prices are competitive.
Jun 25, 2009 @ 01:23:21
That’s where I do all my online book-shopping these days.
Jun 25, 2009 @ 04:31:11
I usually do most of my book shopping there as well. It’s cheaper to buy a book from the UK than it is to buy one in a bookstore here.
Jun 25, 2009 @ 12:31:02
It’s fantastic news they are expanding. I get all my online books from there.
Hopefully, they will become a competitor for Craptastic Amazon.
Jun 25, 2009 @ 19:21:19
Amazon.de and every other German online bookstore I ever used has free shipping. They wouldn’t have a chance of surviving otherwise since we have a fixed book price law for nationally published books so they can’t compete with lower prices.
The German Postal service has special ( but uninsured) tariffs for books up to 1 kg (2.2lbs) of 1.40 Euro (500g is only 0.85 Euro) Companies get discounted rates.
They also offer international book shipping rates based on weight.
With the number of parcels Book Depository sends out every day they should have carriers knocking at their door eager to do business with hem.
Jun 25, 2009 @ 23:41:30
I love The Book Depository! Paying Amazon for shipping to Malaysia is liable to end up costing more than the books themselves. Besides, Amazon has displayed enough fail for me lately to avoid them completely. Best of luck to Book Depository.
Jun 27, 2009 @ 09:47:30
Yay for The Book Depository!! I’ve been using them for more than a year now and they haven’t failed me yet..I live in The Netherlands and my daughter loves to collect manga books which we used to buy from Amazon UK. But ever since we started buying from The Book Depository, I’ve saved so much money!!
It’s nice to see DA spreading the word about them and I’m sincerely wishing them all the best and hoping they get to become as big as they deserve…
Jun 29, 2009 @ 01:14:37
I’ve been using The Book Depository for a few months now and I absolutely love them to bits! I really appreciate the lower prices, as well as the fact that I don’t have to buy in bulk to save on shipping. If only one book catches my fancy, or if a book on my wishlist suddenly drops in price, I can snap it up without thinking about it… and continue shopping. *g*
Now if they would only start dealing in used books the same way…
I wish them the best of luck in their expansion!
Jun 30, 2009 @ 10:05:15
@German Reader: When I ordered from the Book Depository they only showed me German income tax at the check-out, basically when I had already ordered.
For me it’s cheaper to buy via Amazon.de, where the price mentioned is the price I pay (and no shipping fees on books via regular mail) – or even use Book Depository as an Amazon seller, since I know that the only additonal fee will be the € 3 shipping. I can figure that in right away and see if they’re still cheaper.
Jul 01, 2009 @ 14:40:34
I have used the Book Depository for some time now – they are great, as long as everything goes smoothly, but when you have a problem they are lamentable.
There is no phone number on the website to contact them – you just have to use email. You get stock replies – “the book you ordered was damaged and we had to re-order”, that is fine if they let me know, but when my order wasn’t dispatched after a week, despite their web page saying it was in stock and they did nothing to inform me of this, I was more than a bit annoyed.
If you do manage to track down their phone number, you are told that the book will be re-ordered for you – uh, didn’t you already say you had done that in response to my email? Then you are told it will be dispatched that day . . and when it isn’t you are told it will be the next day. . . . And around and around it goes.
This happened to me a few months ago and I was willing to give them the benefit of the doubt and my hard earned cash. I never did receive the book and ended up having a refund – yes, they take your money when you place your order and not when it is dispatched.
When it happened again very recently and I was given the exact same stock answers and the exact same run around my confidence in them and their customer service took a flying leap, aided no doubt by the supremely desultory and uninterested response I received from their representative. I would rather pay extra money to another bookseller and actually GET my book in a timely manner than be reduced to chasing the Book Depository in ever decresing circles.
/rant.
Sep 11, 2009 @ 10:03:47
Very disappointing organization. I ordered a book, and they provide no tracking. After 3 weeks, the book has yet to show, and their customer service dept. can only advise me “We sent it.” Granted, they do provide a date it was sent, but that is it. No way to track down the package. For all I know, they could be lying it was ever sent. Meanwhile, the early assignments I have for class are held up because of Book Depository’s delinquence. Would never deal with them again.
Sep 11, 2009 @ 11:32:05
I recently ordered a book from bookdepository.com, as opposed to bookdepository.co.uk, and the book was shipped from the UK. I’m not sure why they opened a US store.
Mar 01, 2011 @ 04:37:19
I also ordered some books from BookDepository for the first time on October 2010.
At early November, and while my books never arrived, they said that a full refund of 137.5 euros will appear in my account shortly.
Shortly became FOREVER, so at January 10 of 2011 after I managed to find aphone number of them at last(!!!),some representative called Lu reassured me that they would send a cheque shortly (AGAIN!).
Then on February 17 after I wrote them that if I don’t get my cheque until the 25th, everyone on the web would hear my story, they replied that they would immediately contact their accounting department in order to send the cheque ….guess again….SHORTLY!
I really hope they will clear my issue eventually and save me from 137.5 euros of expenditure, which -believe me- in Greece especially is a large amount of money!