Privacy and eReading Part 2: Amazon, BN, Kobo & Sony
The following is a summary of the data collected by Amazon, BN, Kobo, and Sony. According to the EFF charts compiled in 2010, the safest way to read is to download books to Adobe Digital Editions because ADE does not track your reading habits. Your purchasing data, however, is still compiled by the various retailers.
The summary is divided by type and then whether the retailer collects the data.
- From mobile devices, your location if that is enabled on your phone.
- Collects email address, name, mailing address, telephone number, social security number, credit card number, or persistent identifier (such as a customer number held in a cookie) and
- “may” monitor what software you have installed “to detect the absence or presence of any versions of software or software updates installed on your computer and to track and monitor content you are downloading, streaming, using or otherwise accessing. Any or all of these activities can occur periodically or when necessary, without any other specific notice to you.”
- “may also collect, aggregate and maintain anonymous information about you, such as your hobbies, interests, purchases, downloads, page visits, music preferences, and the like.”
Data: Annotations, bookmarks, notes, highlights or similar markings
- Amazon: Yes
- The Software will provide Amazon with data about your Kindle and its interaction with the Service (such as available memory, up-time, log files, and signal strength).
- Information related to the Digital Content on your Kindle and Other Devices and your use of it (such as last page read and content archiving).
- Annotations, bookmarks, notes, highlights, or similar markings you make using your Kindle or Reading Application.
- BN: Yes, as well as Device registration, Device settings, usage, firmware version, search queries, downloads, sideloaded content, and Device configuration and Device or service information relating to any malfunction of the Device
- Kobo: Yes, Kobo tracks “Your usage, such as when and how often You use the Kobo Service as well as information You display or click on within the Kobo Service (including UI elements, settings, and other information), and may share this information to trusted third parties, including Our publishers or other suppliers of content.”
- Sony: Did not explicitly say but it’s privacy policies are very broad. See above.
IP Address, Date and Time You Visit, The Pages You Visit
- Amazon: Yes (the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history)
- BN: Yes (browser, domain and host from which you access the Internet; date and time site is accessed)
- Kobo: Yes (browser type and IP address)
- Sony: Yes (computers’, network enabled devices’, systems’ and/or networks’ IP addresses and message information and aggregate information in a non-personally identifiable manner using our technology, such as visitors’ and users’ browsing or use activities, the domain or mobile phone area code or device number and carrier from which a visitor accesses or clicks through to a website, page views, downloads, streaming and the like)
- Amazon: Yes, web browser
- BN: Yes and if you disable cookies, you cannot place an order.
- Kobo: Yes, to identify what web browser you are using and when you visit what pages on their website. Kobo does not “collect personal information, and We do not combine information collected through cookies with other personal information to tell Us who You are or what Your screen name or e-mail address is.”
- Sony: Yes (f you block your cookies, you will not be able to use the eBook Service and they “may also use technology to detect the absence or presence of any versions of software or software updates installed on your computer and to track and monitor content you are downloading, streaming, using or otherwise accessing”)
- Amazon: Yes, to see if you’ve opened the email.
- Kobo: Yes, used to determine which emails are opened by recipients
- BN: Yes, used to (1) send you e-mails in that format; and (2) determine if you have opened their e-mail messages.
- Sony: Yes “for purposes such as researching and tracking certain usage, site interaction, and other activities on our website, on certain network enabled devices, and in emails you receive”
email firstname.lastname@example.org orcall customer service at 1-800-THE-BOOK [1-800-843-2665]
135 Liberty St. Suite 101,
Toronto, ON Canada
(416) 977-8737 x3346
Privacy@am.sony.com or write to us at:Sony Electronics Inc.
Personal Information Management Office
1 Sony Drive, MD 1E4
Park Ridge, New Jersey 07656
- To opt out of information related to consumer products, go to http://products.sel.sony.com/SEL/legal/choice.html
- To opt out of information related to professional products, go to http://sonyleadmgmt.com/email_opt_out.html
- To opt out of Reader Store newsletters and information, visit the “My Account” section of your Reader Store and revise your email preferences.
- Upon written request, Sony will provide you access to the personal information requested.