I haz a sad I didn’t get to meet the intimidatingly smart Dr Frantz, nor Janine.

:sigh:

One day…

It was so wonderful to meet you and Janine and all the authors we’ve heard about/read for so long. And all the other bloggers and readers and friends and…I can’t say enough good things about RWA.

My post of TMT to come…at some point.

since I did not win the tote bag at SBTB I would like to buy one plz!

It’s difficult to browse the website. If you know an author or a title its okay, but the other tags are too generic (Historical Fiction, for example).

Add the back cover to the file. I went on a shopping spree one day and got a bunch of titles now I have no idea what they’re about and I have to go online to find a description.

Include the BBeB format as a download choice. For whatever reason the adobe print is too small for me and bumping the font up a size makes the line breaks weird. I can download HQN titles directly from the sony ebook store in the BBeB format, but their site has navigation issues too.

Thanks for giving us a place to voice our opinions :)

I hope they can afford the discounts because I have already happily managed to buy about 30 books since April and there are regularly cool offerings (if I hadn’t bought so much this month already, I’d been ordering some general sf and sf from Samhain even now).

First, use eharlequin.com as your ebook base, not your print base. It's terribly confusing to go to eharlequin.com and think you're looking at ebooks because E means ELECTRONIC, then you come to find out you're looking at print book offerings.

and ITA with that.

Like an earlier commenter, I also live in the UK but buy from US stores – sometimes it’s because even with the crappy exchange rate, the US prices are cheaper, but mostly it’s because of the limited range of formats on offer over here. Although I did try to make a purchase from Harlequin (US) last week and was told I couldn’t do it, because their records showed that my copy of MS Reader wasn’t activated. Which is crap, because I’ve been using it for ages and have bought stuff from them before. So I bought the titles I wanted from Fictionwise. It turns out that the Harlequin site has issues with IE8 – which I’d suggest they fix PDQ or surely, they’ll lose more sales.

It’s yet another example of why DRM has to go. I love ebooks – but it’s the one thing about them that makes me nervous!

Regarding HQ and eBooks: Please fix the website. I have NEVER successfully completed a purchase, not even when I was HUGELY motivated to do so. I hate to say it but each time the experience was a nightmare. I’ve learned my lesson and don’t bother any more. And the thing is, I really enjoyed some of the free books I downloaded to my iPhone via the Kindle app. I would buy more HQ books. If I could.

DRM is horrible. I have a laptop, a desktop, an iPhone and have been through 6 MP3 players. All of these devices have a limited life; things break, a sexier technology comes out, equipment gets old… I despise how much purchased content I lose simply because I bought a better, newer device or had to replace one.

Oh, okay, and isn’t there that (I hate) Kindle app for iphone, too? Of course, then you have to go to the evil empire Amazon for those books…

Please combine your online print and ebook stores. There is no real reason for them to be separate. You just need to make it VERY clear what folks are buying with great big warnings on each page and a back button. From what I recall this may have changed I haven’t bought books online for awhile the only way you could get an excerpt of a book was to go to the print store. Really very annoying.

Can you please remove drm, this is also really annoying. I no longer buy books in pdf format because I lost some during one of the upgrades. The pirates will always be able to get at ebooks, no matter what you do. You are just punishing legitimate customers. You are also making yourself beholden to a software company – I doubt adobe, microsoft et al are encrypting your books for free. If you want to keep on encrypting or read stuff already encrypted you’ll have to keep on paying. I wouldn’t be surprised if adobe introduced a fee to their reading software for customers once they’d signed up all of the publishing world.

I live in the UK and I buy from the North American ebook store because I refuse to buy adobe format. Why is this the only format available to UK customers? Even if I look at somewhere like Whsmith online I can still only buy nasty epub adobe.

I will say that I really like how Harlequin doesn’t have the geographical restrictions that some publishers seem to have when you attempt to buy an ebook from a us based store.

Down with DRM!

I would totally buy the vintage HQN stuff, too!

Seriously, HQN needs to talk to a fabric designer. I can buy Rt. 66 fabric, Jetsons, fabric, The Wizard of Oz, etc. etc. Why not this too?

First, use eharlequin.com as your ebook base, not your print base. It’s terribly confusing to go to eharlequin.com and think you’re looking at ebooks because E means ELECTRONIC, then you come to find out you’re looking at print book offerings.

Second, I’m looking at the home page right now and it’s taken me several moments of looking to find the “ebook” link–and that’s only because I already know (from sad experience) that eharlequin.com doesn’t take me directly to the ebooks. If you keep eharlequin.com as your print homepage, make a big fat button square in the center that says GO TO EBOOKS.

Third, lose the DRM.

Fourth, please add formats. Until EPUB is the standard and a device that reads EPUB has clearly gained market share, we need more than what is offered.

Thank you. That is all for now.

I was one of the folks in the fire drill interrupted workshop. I was going to e-mail you, Jane, and see if maybe you would post your segment here at DA? I think a lot of folks would be interested in it. I’m going to be doing a short story giveaway (or something similar) for my new UF series next year and I was curious about how to change it to an e-book and the Kindle stuff you started to talk about before the workshop got interrupted.